Policies and Procedures

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The online community and our virtual support meetings are designed to be a safe space where parents can connect, share struggles, and find resources for managing meltdowns. To keep it that way, we ask that everyone be respectful and positive in all posts and comments; absolutely no mean, negative, or attacking language is allowed. Also, please do not use the platform to promote or advertise any outside products or services. If you break these core rules, you risk being removed from the community and its resources immediately.

Our virtual support group runs on the same trust and respect. It is essential that you agree to confidentiality before attending: do not share any names, personal stories, or private details discussed in the meeting with anyone who was not present. Please take turns speaking so everyone gets a chance to share. 

Remember, if you or anyone else has an emergency during a meeting, call 911 for medical help or 988 for mental health help right away. You can find a more detailed breakdown of all rules, including how to find the meeting link, within the online platform itself.

Please review the Privacy and Confidentiality policies prior to attending the group.

Oklahoma Nurse’s Practice Act

Information received by a registered nurses within J Atifa RN Support Services is within the scope of practice for a registered nurse and in compliance with the Oklahoma Nurse’s Practice Act. 

Registered Nurse Scope of Practice

Per the Oklahoma Nurse’s Practice Act, “Registered nursing” means the practice of the full scope of nursing which includes, but is not limited to: a. assessing the health status of individuals, families and groups, b. analyzing assessment data to determine nursing care needs, c. establishing goals to meet identified health care needs, d. planning a strategy of care, e. establishing priorities of nursing intervention to implement the strategy of care, f. implementing the strategy of care, g. delegating such tasks as may safely be performed by others, consistent with educational preparation and that do not conflict with the provisions of the Oklahoma Nursing Practice Act, h. providing safe and effective nursing care rendered directly or indirectly, 2 i. evaluating responses to interventions, j. teaching the principles and practice of nursing, k. managing and supervising the practice of nursing, l. collaborating with other health professionals in the management of health care, m. performing additional nursing functions in accordance with knowledge and skills acquired beyond basic nursing preparation, and n. delegating those nursing tasks as defined in the rules of the Board that may be performed by an advanced unlicensed assistive person.

If you have a medical emergency, please contact your medical provider, or call 911.

American Nurses Association Code of Ethics

J Atifa RN Support Services LLC abides by the American Nurses Association (ANA) Code of Ethics to ensure clients are treated equally and ethically. The nine provisions of the ANA Code of Ethics are briefly described below. The full code is available to read for free at Nursingworld.org. 

We understand that unforeseen circumstances happen, and you may need to cancel or change an appointment with us.
 

In order to respect the time of our staff and allow other clients to schedule in a timely manner, we simply ask that you notify us of a cancellation or reschedule no less than 24 hours prior to the reservation.

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This allows us ample time to fill the reservation should you need to cancel/reschedule your service.
 

Appointments that are cancelled or amended less than 24 hours prior to the start of your service, will result in a charge of 100% of the cost of service(s) you are reserved for. The fee will be charged to the credit card we have on the file that was used to secure your reservation.

If scheduled services results in a no show you will be responsible for fees and 100% of the total amount due for services, and you can be serviced in the future if your service is rescheduled. You will be responsible for paying for services rescheduled.

If you are more than 15 minutes late for your service, without notification, you will need to reschedule your service and will be responsible for 100% of the cost of services for which you were scheduled.​

 J Atifa RN Support Services LLC accepts online payments only using all major credit and debit cards, including Visa, Mastercard, American Express and Discover. Apple Pay and Google Pay are also accepted.  

All services must be scheduled online only based on the availability presented. If you have any questions about which services to schedule you can email J Atifa RN Support Services LLC at jalelah@jatifarnsupportservices.com. 

You will receive a confirmation email and a follow up email with additional instructions, if needed prior to your service. You will also receive an email reminder and text message reminder 1 day prior to your scheduled service. If your booking IS NOT APPROVED due to circumstances such as a holiday or illness that may result in a change of availability you will receive confirmation of that change via email from J Atifa RN Support Services LLC.

J Atifa RN Support Services LLC does not discriminate based on race, color, national origin, sex, or disability. For further information, contact:

Dr. Jalelah Abdul-Raheem

Founder & CEO

jalelah@jatifarnsupportservices.com

Upon Appointment

J Atifa RN Support Services LLC does not discriminate in services provided, in access to them, in treatment of individuals with disabilities, or in any aspect of their operations. The company also does not discriminate in its selection of clients.

In adhering to this policy, this program abides by the Federal Civil Rights Act, 42 U.S.C. 2000e; by the requirements of Title IX of the Education Amendments of 1972; by Sections 503 and 504 of the Rehabilitation Act of 1973; by the Americans with Disabilities Act of 1990; and by other applicable statutes and regulations relating to equality and opportunity.

Review and sign the acknowledgment of he Client's Rights and Responsibilities Policy prior to scheduling consultation services.  You can download a copy to save for your records and email the acknowledgement to jalelah@jatifarnsupportservices.com.

Review and sign the acknowledgement of the Confidentiality Policy prior to scheduling consultation services.  You can download a copy to save for your records and email the acknowledgement to jalelah@jatifarnsupportservices.com.

Review and sign the acknowledgment of the HIPAA Policy prior to scheduling consultation services.  You can download a copy to save for your records and email the acknowledgement to jalelah@jatifarnsupportservices.com.